Our Work with Boarding House Residents Boarding House Outreach Services (BHOS) provides support for residents, and owners, of general boarding houses. We work across six Inner West Local Government Areas (LGAs), including parts of the City of Sydney, the Inner West Council, Canterbury-Bankstown, Burwood, Canada Bay and Strathfield.
BHOS provides ongoing case management support to occupants of boarding houses who are at risk of homelessness, or those who have just become homeless and are looking to move into a boarding house. Case management support is tailored to meet the needs of individual clients and our team works from a person-centered, strengths-based approach.
Our case workers support boarding house occupants through an outreach model of service. The outreach model means that clients can meet with their case managers in a variety of community settings, rather than in a centralised office setting. Our aim is to work in partnership with clients to address and resolve the underlying causes of their housing insecurity and work towards achieving ongoing housing security. As part of our case management service, clients are supported to access mainstream and specialist services.
BHOS is funded as part of the NSW Government’s Specialist Homelessness Services reform program ‘Going Home Staying Home’, in which Newtown Neighbourhood Centre is the lead agency overseeing the service delivery. We work in partnership with the Community Restorative Centre (CRC).
The Boarding House Outreach Service is staffed by a manager and a team leader, who supports a team of case workers.